Last updated: [date]
Who we are
This website is operated by S.O.G. Conglomerate [registered legal name and registration number], headquartered in Douala, Cameroon (“we”, “us”). For any question about this policy or your personal information, contact us at [privacy contact email].
What information we collect
When you submit an inquiry through our website we collect the information you choose to provide: your name, email address, country, company name (optional), the service you are interested in, project type and estimated budget range (optional), preferred contact method, phone number (optional) and your message.
We do not ask for, and you should not send, bank account details, payment card information, passwords or identity documents through this website.
Like most websites, our hosting provider automatically records technical information such as IP addresses in server logs for security and operation. To prevent abuse of our forms, we temporarily keep a one-way encrypted (hashed) version of your IP address for up to one hour; we do not store the IP address itself with your inquiry.
How we use your information
- To respond to your inquiry and communicate with you about it.
- To prepare for, and if agreed enter into, a business relationship with you.
- To keep our website secure and prevent spam and misuse.
- To meet our legal obligations.
We process inquiry information on the basis of your consent, given when you submit the form, and our legitimate interest in responding to business inquiries. We do not sell your personal information, and we do not use it for unrelated marketing without your separate consent.
Who we share it with
Your information is accessible only to authorised staff of S.O.G. Conglomerate and its subsidiaries who need it to respond to you. It is stored with our website hosting provider [Hostinger International Ltd. — confirm] and our email provider [name], who process it on our behalf. We may disclose information where required by law.
International transfers
Our service providers may store data on servers outside Cameroon [confirm hosting data-centre location]. Where information is transferred internationally, we take steps to ensure it remains protected in line with applicable law.
How long we keep it
Inquiries that do not lead to a business relationship are kept for [e.g. 24 months] and then deleted. If you become a client, information is kept for as long as required by our contract and legal obligations.
Your rights
Depending on the law that applies to you — including Cameroonian personal data protection law and, for residents of the European Economic Area or the United Kingdom, the GDPR — you may have the right to access, correct or delete your personal information, to object to or restrict its use, and to withdraw your consent at any time. To exercise these rights, contact us at [privacy contact email]. You may also have the right to complain to a data protection authority.
Cookies
See our Cookie Information page.
Security
Our website uses encrypted connections (HTTPS). Stored inquiries are accessible only to authorised administrators. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.